Terms of Service

OVERVIEW

This website is operated by Zhijiang Chaoju Technology Co., Ltd., doing business as Aissajm. Throughout the site, the terms “we”, “us” and “our” refer to Zhijiang Chaoju Technology Co., Ltd. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time, subject to applicable law.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk, subject to applicable law.

This site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site except as required by law.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof), subject to applicable law.

We shall not be liable to you or any third party for modifications, price changes, suspensions or discontinuance of the Service, except where liability cannot lawfully be excluded.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange according to our Return Policy and applicable consumer protection laws.

We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction, subject to applicable law. We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change without notice, subject to applicable law. We reserve the right to discontinue any product at any time.

Any offer for any product or service made on this site is void where prohibited.

We do not guarantee that every product, service, piece of information, or other material purchased or obtained by you will meet your individual expectations. Nothing in these Terms excludes any rights or guarantees that apply under consumer protection laws.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us, subject to applicable law.

We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address.

If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at the time the order was made.

We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

You agree to promptly update your account and other information, including your email address and payment information, so that we can complete your transactions and contact you as needed.

For more information, please review our Return & Refund Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations or conditions of any kind, to the extent permitted by applicable law.

Any use of optional third-party tools offered through the site is at your own discretion. You should review and understand the terms provided by the relevant third-party providers.

We may also offer new services, features, or tools through the website in the future. Such new features and services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available through our Service may include materials from third parties.

Third-party links on this site may direct you to websites that are not affiliated with us.

We are not responsible for examining or evaluating the content or accuracy of third-party websites, and we do not endorse or guarantee third-party materials, products, or services.

We are not responsible for losses or damages arising from transactions with third-party websites, except where liability cannot lawfully be excluded.

Please review the policies and practices of third-party websites before engaging in any transaction.

Complaints, claims, concerns, or questions regarding third-party products should generally be directed to the relevant third party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you submit comments, feedback, suggestions, proposals, creative ideas, or other materials to us, whether online, by email, by postal mail, or otherwise, you grant us permission to use, reproduce, edit, publish, distribute, and translate such submissions for legitimate business purposes, subject to applicable laws and our Privacy Policy.

Unless otherwise agreed or required by law, we are under no obligation to maintain unsolicited submissions in confidence, provide compensation for them, or respond to them.

We may monitor, edit, or remove content that we reasonably determine to be unlawful, offensive, threatening, defamatory, obscene, misleading, or in violation of intellectual property rights or these Terms of Service.

You agree that your comments will not violate the rights of any third party, including copyright, trademark, privacy, or other proprietary rights.

You further agree that your comments will not contain unlawful, abusive, or obscene material, computer viruses, or other harmful software.

You may not use a false email address, impersonate another individual, or otherwise misrepresent the origin of your comments.

You are responsible for the accuracy and content of your submissions, subject to applicable law.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

Please review our Privacy Policy to learn more about how we collect, use, store, and protect personal information.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website or in the Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or product availability.

We reserve the right to correct such errors, inaccuracies, or omissions and to update information or cancel orders where permitted by applicable law.

If an order is affected by a material error, we will handle the matter in accordance with applicable consumer protection laws and our relevant store policies.

We undertake no obligation to update, amend, or clarify information on the website except as required by law.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the site or its content:

(a) For any unlawful purpose;

(b) To solicit others to perform or participate in unlawful acts;

(c) To violate applicable international, federal, provincial, state, or local laws and regulations;

(d) To infringe upon intellectual property rights;

(e) To harass, abuse, threaten, defame, intimidate, or discriminate against others;

(f) To submit false or misleading information;

(g) To upload or transmit viruses, malware, or other harmful code;

(h) To collect or track personal information unlawfully;

(i) To engage in spam, phishing, fraudulent activity, or unauthorized automated data collection;

(j) For obscene or unlawful activities;

(k) To interfere with or circumvent the security features of the Service or related websites.

We reserve the right to terminate or restrict access to our Service for violations of these prohibited uses, subject to applicable law.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will always be uninterrupted, timely, secure, or error-free.

We do not guarantee that all information or results obtained through the Service will always be accurate or reliable.

We may temporarily suspend or modify our Service for maintenance, operational, or other legitimate business reasons.

To the maximum extent permitted by applicable law, the Service and related materials are provided “as is” and “as available”, except where expressly stated otherwise.

To the maximum extent permitted by applicable law, Zhijiang Chaoju Technology Co., Ltd., its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the Service.

Nothing in these Terms excludes or limits liability for fraud, willful misconduct, personal injury caused by negligence, or any other liability that cannot lawfully be excluded or restricted.

Nothing in this section limits any mandatory consumer rights or statutory guarantees available under applicable law.

SECTION 14 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Zhijiang Chaoju Technology Co., Ltd., its affiliates, officers, directors, employees, agents, contractors, suppliers, and service providers from third-party claims, liabilities, damages, and reasonable expenses arising from your unlawful use of the Service, material breach of these Terms, or infringement of third-party rights.

This provision does not limit any non-waivable rights or protections provided by applicable law.

SECTION 15 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall be enforced to the maximum extent permitted by applicable law.

Any unenforceable portion shall be deemed severed from these Terms without affecting the validity or enforceability of the remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred before termination shall survive termination to the extent required by law or necessary to enforce these Terms.

These Terms of Service remain effective unless and until terminated by either you or us.

You may terminate your use of the Service at any time by notifying us that you no longer wish to use our Services or by ceasing to use our website.

If we reasonably determine that you have materially violated these Terms, we may suspend or terminate your access to the Service, subject to applicable law.

Termination does not affect rights, obligations, or liabilities that arose before termination.

SECTION 17 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of that right or provision.

These Terms of Service, together with our applicable policies and any additional terms posted on our website, constitute the agreement between you and us regarding the use of the Service, subject to applicable law.

Any ambiguities in the interpretation of these Terms shall be resolved in accordance with applicable law.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements under which we provide our services shall be governed by and construed in accordance with applicable laws, subject to any mandatory consumer protection laws that apply in the customer's country or region of residence.

Nothing in these Terms of Service shall limit or exclude any statutory rights or protections that cannot lawfully be waived under applicable law.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, modify, or replace any part of these Terms by posting changes on our website, subject to applicable law.

It is your responsibility to review this page periodically for updates.

Your continued use of the website after changes become effective may constitute acceptance of the updated Terms, to the extent permitted by applicable law.

SECTION 20 - CONTACT INFORMATION

If you have any questions regarding these Terms of Service, our products, orders, or customer support services, please contact us using the information below.

Store Name: Aissajm

Company Name: Zhijiang Chaoju Technology Co., Ltd.

Company Address: Workstation 16-0771, Room 1105, E-commerce Industrial Park, Building 1, No. 28-1 Donghu Avenue, Majiadian Subdistrict, Zhijiang City, Hubei Province, China

Phone: +86 15235420474

Email: support@aissajm.com

Customer Service Hours: 9:00 AM – 5:00 PM EST

We aim to respond to most customer inquiries within 1 business day.

If you do not receive a response, please check your spam or junk folder.

Thank you for choosing Aissajm.